US
Baggage assistance — US
1-888-202-1024Company sourceSource reviewed
Airline desks CONTACT DESK
Southwest Airlines
Customer Service Number
General questions and reservation assistance (US)
1-800-435-9792US
The official contact directory labels this General Questions. Southwest also directs reservation changes and cancellations to this line; refund requests have separate online guidance.
Company sourceSource reviewed
Toll-free in the listed region. Mobile airtime, international charges or company service fees may apply.
Go Air Company Desk is an independent directory, not Southwest Airlines customer service. The company handles its own calls and requests. We do not connect or transfer calls.
CHOOSE A CONTACT ROUTE
More phone numbers & online help
Book a new flight
Open contact optionCompany sourceSource reviewed
Manage or change a booking
Open contact optionCompany sourceSource reviewed
Cancellation guidance
Open contact optionCompany sourceSource reviewed
Refund requests and information
The ticket-refund page explains qualifying requests and refundable-ticket cancellation options. Getaways by Southwest package refunds use the package provider’s separate process.
Open contact optionCompany sourceSource reviewed
Airline website
Open contact optionCompany sourceSource reviewed
Official contact page
Open contact optionCompany sourceSource reviewed
YOUR TICKET, YOUR NEXT STEP
Reservations, changes & refunds
Reservations & booking
Review routes for arranging a Southwest Airlines itinerary. The airline website and published reservations contact explain the available purchase options.
- Have travel dates, airports and passenger count ready.
- Read the total price, fare restrictions and any booking-service charge before buying.
Change or cancel a trip
For a Southwest Airlines ticket already issued, begin with the original seller and booking record. Change, cancellation and refund decisions depend on the ticket conditions.
- Find the ticket issuer and confirmation reference.
- Use the airline’s published management or refund guidance; do not assume a general number is a dedicated refund desk.
Refund information
Requesting a change or refund does not establish eligibility. The airline or original seller must review the ticket.
Official refund informationFOR A SPECIFIC REQUEST
Programs, departments & related services
ChaseChase Rapid Rewards credit card support
For card payments, statements or account servicing, use the card issuer named here. Have the card issuer’s account details available.
Visit the named providerCompany sourceSource reviewed
Southwest AirlinesRapid Rewards account help
Use this program contact for membership and account questions. Keep your membership identifier available when opening the official service.
Visit the named providerCompany sourceSource reviewed
Southwest AirlinesSouthwest travel management resources
Agency and travel-professional resources are available through this provider link. Passenger ticket servicing starts with the company that issued the ticket.
Visit the named providerCompany sourceSource reviewed
Getaways by SouthwestGetaways by Southwest packages
Use the package provider shown on your confirmation for a bundled trip. Check the package reference before choosing a flight-only contact.
Visit the named providerCompany sourceSource reviewed
Southwest AirlinesRegional and airport contact guidance
The official regional contact directory helps you choose a country and service. Check the specific listing before assuming a local ticket office is available.
Visit the named providerCompany sourceSource reviewed
Southwest AirlinesSouthwest ticket refund requests
Review Southwest’s ticket-refund conditions before submitting this form. Refundable-ticket options appear during cancellation; vacation-package refund requests go to Getaways by Southwest.
Visit the named providerCompany sourceSource reviewed
Southwest AirlinesDisability-related travel assistance
Use the airline’s published accessible-travel guidance to review assistance options for your journey.
Visit the named providerCompany sourceSource reviewed
Southwest AirlinesInternational contact numbers
Select your country or region in the airline directory. Dialing format, availability and charges depend on where you call from.
Visit the named providerCompany sourceSource reviewed
Southwest AirlinesAirport information and ticket counters
The airline’s airport pages provide location and terminal information. Open the relevant airport listing for the details of your journey.
Visit the named providerCompany sourceSource reviewed
Southwest AirlinesCorporate investor relations contact
This route is for the corporate or investor purpose stated in the title. Use passenger contacts for ordinary reservation questions.
Visit the named providerCompany sourceSource reviewed
A LITTLE PREPARATION HELPS
Before you get in touch
Use the source-linked record for Southwest Airlines to plan a request involving flight plans, tickets and airline service. Use the airline’s baggage channel for a baggage case and keep its reference number available. Published contact arrangements can differ by country, department and purchase channel.
Suggest a contact correction- Confirm whether your question concerns the operating airline or the business that sold the ticket.
- Separate a new ticket request from a question about a journey already booked.
- For an existing trip, locate the ticket issuer and your flight dates before contacting the carrier.
FROM THE COMMUNITY
Reader reviews
Loading published reviews…